Can I divide a balance into repeated requests?
Each request remains subject to the current wallet state, latest qualifying deposit, rollover and promotion rules. Dividing an amount must not be used to avoid an applicable maximum or review.
What if my bank details do not match?
Use payment information registered to the account holder. A mismatch can delay the request and may require correction or ownership verification before processing continues.
Does completing rollover guarantee approval?
No. Rollover is one condition. The minimum, maximum, account information, payment details, promotion terms and any necessary security review also apply.
Which record should I keep?
Keep the withdrawal order number, amount, submission time, current status and relevant promotion name. A screenshot helps support understand what the wallet displayed.