Set a fixed budget
Use only money that is not needed for living expenses, savings or debt payments.
RESPONSIBLE GAMING
Use practical limits, recognise warning signs and take a break when gaming stops feeling like optional entertainment.
PLAY WITH LIMITS
Decide your time and spending limits before playing. Never treat gaming as income, a way to pay bills or a method for recovering previous losses.
Contact Live Chat to request an account pause. Ask support to explain the restriction options currently available for your account.
HEALTHY PLAY CHECKLIST
Use only money that is not needed for living expenses, savings or debt payments.
Decide when the session ends and take regular breaks away from the screen.
Increasing deposits or bets after a loss can create faster and larger harm.
Do not play while stressed, upset, tired or affected by alcohol or other substances.
WARNING SIGNS
INDEPENDENT SUPPORT
PERSONAL LIMIT PLAN
Decide the maximum amount that can be lost without affecting rent, food, bills, savings, debt payments or another person's money.
Set a clear session end time and use an alarm or calendar reminder. Do not extend the session simply because the last result was a loss.
Avoid keeping extra payment options ready for an impulsive deposit. Do not borrow money or use credit intended for another purpose.
Step away from the screen, check the time and review the amount already spent before deciding whether to continue within the original limit.
Do not include expected winnings in a household or business budget. A promotion, rebate or previous result does not create predictable income.
Look at total deposits, withdrawals and time across the full period rather than remembering only the largest win or most recent session.
SELF-CHECK
Stop depositing and playing, speak to someone you trust and contact support or an independent service. A break is a protective decision, not a failure.
TAKING A BREAK
Ask Live Chat to explain the account-pause or restriction options currently available, what access will change and how long the selected restriction applies.
Remove saved payment shortcuts where practical and speak directly with the relevant bank or payment service about available controls.
Sharing the plan with someone who can check in makes it easier to maintain the boundary during a difficult moment.
Plan another activity for the time normally spent gaming, especially during the first days of a break.
SUPPORTING SOMEONE ELSE
If you are worried about a friend or family member, choose a calm time, describe the specific behaviour you have noticed and avoid arguing about whether a future win will solve the problem. Do not lend money for gaming or take control of another person's account credentials. Encourage the person to contact an independent support service and seek urgent local help if there is an immediate risk of harm.